A new text messaging service allowing patients to make appointments for treatment at a time convenient for them is to be launched at the Royal Free Hospital in Hampstead, London in the new year.
The hospital’s Genito-Urinary Medicine (GUM) and Sexual Health clinics will use the system to provide a 24-hour appointment service connected to the hospital’s existing database. The system is intended to reduce the amount of time patients spend waiting on the phone to arrange an appointment, and also help map and plan demand for sexual health services.
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